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Shipping - Domestic

Answers in the Category "Shipping - Domestic"

  • 1. Why hasn't my package arrived yet?

    INDIA :

    FedEx Priority service usually delivers within 1-3 working days to tier 1 cities, but sometimes may take up to 4-5 working days to tier 2 areas. This does not include weekends or holidays.

    India Post Priority service usually delivers within 3-4 working days to tier 1 cities, but sometimes may take up to 7 working days to tier 2 and up to 10 days to tier 3 areas. This does not include weekends or holidays.

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  • 2. What is your policy on lost or delayed packages?

    Please make sure to double check the shipping addresses to ensure the delivery.

    If item returns to us due to incorrect shipping information, we will notify our customer know it is been returned by the post office, and automatically give customer refund for the purchase; however the Shipping and handling Charge is non-refundable.

    We do not guarantee the delivery time; delivery issue is upon the shipping company, FedEx (or the Post Office of the country).

    We will try our best to ship out the purchased item within 1 or 2 Business days.

    Our office is closed on weekends and holidays. Orders placed on weekends and holidays will be processed the next business day. Additionally, orders placed after 1:00 pm India Standard Time will be considered placed on the next business day.

    If your question was not answered in our support topics, please click here to contact us.